FAQs
How long the delivery?
UK 5 to 7 working days
Spain 7 to 10 working days
What waist trainer's size should I buy?
Please use the charts below to select the correct size for your waist. Waist measurements should be taken at the narrowest part of the waist. Remember: a waist trainer should never hurt or cause physical pain. If you ever experience this, the waist trainer should be removed instantly.
If you’re wondering where to start, the easiest way to fasten it up is by doing up the bottom hook and then working your way up.
How often to wear the waist trainer?
We recommend to start wearing the waist trainer for limited amount of time 1-2 hours per day. After 2 weeks you can increased the time up to 8 hours a day. You can use it for training or for everyday wear.
Why use a waist trainer?
The most important thing to be healthy is to exercise and eat a healthy diet. Once you have these two factors under control, you can start looking at details such as narrowing your waistline. The waist trainer helps to define the waist, forming that beautiful hourglass figure that many women desire. By safely compressing your stomach, waist trainers can effectively curb appetites as the body adjusts to eating smaller portions during meals. Improve your posture with waist training as it aids in keeping the body upright.
Returns and exchanges
What is your returns policy?
When returning any part of your order, please email to our Customer Service at icon.x@hotmail.com first, indicating the item(s) you would like to return and the reason.
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Our returns period lasts 14 days from the day you receive your order. If 14 days have passed since you received your order, unfortunately we will not be able to accept any returns made on this order. We can only accept returns which have not been worn or washed and we reserve the right to return items that have clearly been used.
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Can I exchange the size if it does not fit?
We can only accept exchanges which have not been worn or washed and we reserve the right to return items that have clearly been used. You have 14 days to notify us if you would like an exchange from the date of item receipt via icon.x@hotmail.com
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We process exchanges on any unused items when returned by post in the same condition sold to you, within 14 days of your notification.
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Icon X will not accept carriage due or payment on delivery and will not pay return charges – these are at your own cost and it is your responsibility to ensure a tracked and recorded service is used. We are unable to refund any lost, missing, or damaged parcels.
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Once we have received your return we will send your exchanged size out to you free of charge.